Administrative & Operations Support Professional

Administrative and operations support professional with experience in office operations, cross-functional coordination, scheduling, and organizational support within fast-paced hospitality and higher education environments. Recognized for leadership, communication, and operational reliability.

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cheryl11953@gmail.com linkedin.com/in/cheryl-fischer1/

Professional Focus

Focused on operations coordination, administrative support, office organization, scheduling, communication, documentation, and creating smoother day-to-day workflows for teams, guests, students, and staff.

Skills

Administrative Support
Operations Coordination
Office Administration
Scheduling
Microsoft Office Suite
Google Workspace
Communication
Organization
Data Entry
Cross-Functional Collaboration
Policy Enforcement
Documentation

Experience

2022 – 2024

Front Desk Associate

Glen Falls House · Round Top, NY
  • Served as a key operational resource within a high-volume resort environment, supporting front desk operations, guest relations, reservations, event coordination, and cross-department communication.
  • Developed centralized operational documentation and streamlined workflows between departments, improving communication and day-to-day operational efficiency across the property.
  • Optimized reservation and front desk workflows within the ResKey system while supporting high-volume guest coordination and daily operations.
2018 – 2019

Night Host

SUNY New Paltz · New Paltz, NY
  • Oversaw overnight front desk operations for residence halls, serving as the primary point of contact for residents during late-night shifts.
  • Monitored building access, conducted regular patrols, and enforced quiet hour and safety policies to support a safe and respectful living environment.
  • Strengthened skills in conflict resolution, policy enforcement, situational awareness, and independent operational responsibility in a high-trust environment.
2017 – 2018

Student Center Employee

Suffolk County Community College · Selden, NY
  • Recognized with the Mary O’Malley Student of the Year Award across three campuses for leadership, initiative, and contributions to student life and campus operations.
  • Served as a trusted student leader within the Babylon Student Center, supporting front desk operations, student services, administrative coordination, incident reporting, and daily facility oversight.
  • Collaborated directly with senior administration, including the Vice President of the college, to advocate for campus safety improvements and student wellbeing initiatives.
2019

Cashier

Zoom Flume Water Park · East Durham, NY
  • Supported daily operations in a high-traffic gift shop environment, including customer service, sales, merchandising, and product presentation.
  • Maintained inventory organization, assisted customers with purchases and questions, and supported loss prevention awareness during busy periods.
  • Managed customer season pass photography and printing, requiring attention to detail, multitasking, and efficient service delivery.
2016

Catering Assistant

Country Fair Park · Medford, NY
  • Supported catering operations, restaurant service, and event execution for corporate events, private parties, and large seasonal gatherings.
  • Floated between food service, event setup, guest support, and daily operations depending on business needs.
  • Took on leadership responsibilities within the ice cream stand and became known for adaptability, reliability, and support during high-pressure events.

Education

2018 – 2020

SUNY New Paltz

B.A. in Psychology, Cum Laude · New Paltz, NY

Contact

Open to opportunities in operations coordination, office administration, HR support, administrative support, and general office roles.

Email: cheryl11953@gmail.com
LinkedIn: linkedin.com/in/cheryl-fischer1/